Good questions .

We're based in the Northern Rivers and travel Australia wide for weddings. Travel fees may apply depending on the distance to your venue — it's always included in your quote.

We always recommend a meet & greet first. If a full day isn't right for them, we'll suggest a short ceremony cameo instead — their comfort comes before the photos.

Some do. We're happy to speak with your venue and provide our insurance and police check documentation.

Yes. Two is common, more is possible — we'll bring an extra handler if needed.

As early as you can. We take a limited number of weddings each weekend, and 2026 and 2027 dates are open now.

Yes — tell us in your enquiry and we'll collect and return your dog. Add the pick-up and drop-off details in the transport box on the form.

Photos, a cameo at cocktail hour if you'd like, then home or into overnight sitting. If you've booked overnight care, pick-up is the next morning.

We do, just out of frame, and we step out for the shots you want dog-only.

Water, treats, towels, poo bags, a spare lead, a clean-up kit and a calm handler.

In our home, not kennels — same beds, same routine, small numbers only.

Always, and it's free. Nothing is confirmed until everyone is comfortable.

Daily photos and messages, plus a full handover when you're home.

Yes — tell us the dosage and timing in your booking and we'll follow it exactly.

Through the booking form on the Enquire page. New customers fill in the full form; if you've stayed with us before, the returning customer form is much shorter.

Overnight stays need at least three days' notice, and seven days over holiday periods. Late bookings can attract a last-minute booking fee.

Yes — a non-refundable surcharge applies to services falling on public holidays and over our peak season (15 December – 15 January and 15 March – 15 April). The Service Agreement has the detail.

Day care, drop-ins and walks need 48 hours' notice for a credit. Boarding and house sitting need seven days; inside that, 50% of the booking is payable. Full terms are in the Service Agreement.

Up-to-date vaccinations, tick, flea and worming, and details of any medication. Every new dog also meets us first face to face or virtually at a free meet and greet.

Sizes run XS to L based on collar width. If you're between sizes, size up — or email us with your dog's collar measurement.

Bows are made in small batches and ship within 3–5 business days, Australia wide.

We don't offer returns for change of mind — we're exchange only. Unused pieces in original condition can be exchanged within 14 days, with postage both ways at your cost. Custom pieces can't be exchanged, and anything faulty is always covered.

Often, yes — especially for weddings. Send your palette through at least six weeks before the day.